Westside Family Clinic - Russellville, Arkansas

Penny Blaney

Awesome staff starting with Dr. Monfee and the 4 FNP’s. They also have a wonderful team of nurses and office staff. This facility does a great job of responding to the medical needs of myself and my family whether it’s for an appointment, emergencies, referrals or prescriptions. However I do have one complaint, for Jeff. I wish the entire staff would wear name tags!

Random Person

The place has gotten so much worse in recent years. Jeff is really the main doctor you’ll see while you are there, and I can’t remember a time where it seemed like he cared about any issues or symptoms I presented and seemed not not care really whether I got better or not. Very much just feels like he’s strictly there for the money. Some nurses are nice, they are the only reason I keep going. The phone is also very hard to get ahold of. If you are in the waiting lobby, you can often see the secretary not answer a ringing phone while sitting there doing nothing. Don’t know if I just haven’t seen Monfee in a while or if he still has a prominent role there anymore.

Heather Buss

I take both my children to this clinic. I may have to leave a message, because they do have a high call volume, but they always get back to me quickly. I can usually get my kids in day of if it’s important. They call fairly quickly after hours as well, the dr listened to me about my child having an issue with a medication and they were quick to order a new one. We’ve been going there for 2 years, the staff is kind and helpful, feels like they care. Wait time is usually 10 minutes or less before you get taken back. I highly recommend them.

Loto

I've been going here since I was 18, the staff is very friendly towards my niece and I. If you don't understand something they'll explain it to you in an understandable manner.
My number one thing I love about them is, if you go to another clinic like the ER, they will always do a follow up call to ensure you've gotten proper care and have recovered.
If you suffer from depression, they seem to actually care and will do everything they can to get you help and reschedule a meeting to see if adjustments are needed.

Larry Nordstrom

Friendly staff that are courteous and respectful. Overall a fantastic team of doctors nurses and assistants. The billing staff and reception are very friendly, and with the new option to use their web portal to keep up with your records, prescriptions and overall Wellness is a fantastic tool. They really listen to what is going on with each individual and do their very best to get you the care you need.
The office is always clean and orderly, good parking and a nice covered drop off area.
Highly recommended.

Nikki

I LOVE THIS DR OFFICE!!! Since Dr self this has become my favorite clinic. the ladies up front are helpful welcoming respectful and the wait is always short. Thank you Jeff for caring and being a fantastic Dr when we need you ")

Kaitlin Shaw

Friendly staff, good doctors. They'd get a 5-star rating from me if they'd ever answer the phones.

Edit: I think they must have altered their robo receptionist, because for the last couple of months I've talked to a real person every time I've called!

letty armenta

All doctors at Monfee Clinic are exceptional Dr.Jessica Carl it's an amazing caring dr. That explains everything just perfect all the time , Dr.Jeff and Carrie Boldson are also great they have been taking care of my kids for the last 4 years I couldn't have chosen a better place!