University Health Services, Tang Center - Berkeley, California

Linda S

I go to the pharmacy about once a semester to utilize my HOF as a disabled student and am always judged and treated rudely by those behind the counter. I don't understand why the pharmacy sees these bad reviews (as others also have bad experiences here) and still doesn't do anything to change the staffing or training. People don't want to come here because of how cold and unprofessional the employees are.

Sean Damon

The nurses and MDs are wonderful. Unfortunately, after going to the pharmacy multiple times, I have witnessed the pharmacy staff be needlessly rude to myself and others. On one occasion, the staff talked trash about a customer loud enough for the whole waiting room to hear as soon as the customer left. It is extremely unprofessional.

Ian Kolaja

Good luck getting your prescriptions here because there’s a huge disconnect between the pharmacy and your provider — I kept getting moved around in circles trying to get paxlovid, for example, when I really should’ve just been resting with my active covid infection.

Some of the primary care team is exceptional! But putting up with the rest of the system is a nightmare 🙁

Murti Nauth

Pharmacy and lab staff have been rude to me. The affordable prices kinda make up for it, but I still think they should exercise kindness. The different departments don't seem to communicate with each other, and you have to send a message to each individual department if you want anything done. I've had overwhelmingly positive experiences with PC and optometry, and would give them 5 stars if I could.

Sally Hui

Had a great experience at the optometry clinic - the student optometrist was extremely thorough and attentive, and my prescription was checked over by a supervising physician. The appointment setup and check-in process was pleasant and smooth with the front desk, and they also very kindly helped me with my glasses frames ?

k a

Urgent care and PT are great (5 stars) but Primary Care needs an overhaul (negative 5 stars). There's often 0 appointments available so they tell you to call every day at 8 am to check if they have any appointments. They don't actually get in to answer the phone until 8:15. So you call at 8:15 and wait 30+ minutes to get told there are no MDs available. Ok great thanks, love that for me. The whole time on hold they're reminding you can book appointments online. You can't. Embarrassing

Kelia Lomeli

Excellent experience at the optometry office. Emmy, my technician, was wonderful and double checked that my prescription and contact lenses were comfortable. She did a great job explaining how my eyes were working/not working and answered all of my questions. When I told her that my main problem was focusing on seeing far away outside, she walked me to the lobby window and had me try different practice lenses while looking outside to see what would actually work best for me in practice. When I had trouble getting my new lenses in due to falling eyelashes, she taught me a trick to get them out without dropping the lens. 10/10 to Emmy and I could not be more grateful that she was my technician today.

Chloe Hess

I spoke to one nice person there on the phone to schedule an appointment. Other than that, the service is extremely poor. They diagnose any malady, even if it is pink eye, as mono and are terribly unequipped to help students with mental health issues. I never even had an opportunity to speak with someone to set up a (virtual) session which was annoying for me because I wanted to talk some stuff out with someone, but I also know there are so many others who struggle with greater issues. It's disgraceful how a renowned university can be so oblivious to students needs (access to quality health care, abundant and healthy food options that are edible for various dietary restrictions, safe shelter).