TotalCare Chino - Chino, California

TotalCare Chino is a comprehensive healthcare facility located at 13768 Roswell Ave #118, Chino, CA 91710, providing a wide range of medical services to cater to the needs of its diverse patient population. With a phone number of 909-591-8200, the clinic is easily accessible for those seeking immediate care or routine check-ups. Patients can also visit their website at totalcarenow.com to learn more about the services offered and to schedule appointments online.

TotalCare Chino specializes in several areas, including urgent care, acupuncture, birth control, family planning, internal medicine, and STD testing. The clinic also provides a walk-in service for those who require immediate attention. In addition to these specialties, the facility is designed to accommodate patients with disabilities, featuring a wheelchair accessible entrance, parking lot, and restroom. This demonstrates their commitment to ensuring that their services are inclusive and accessible to all patients.

The opinions of patients who have visited TotalCare Chino are overwhelmingly positive. With a total of 319 reviews on Google My Business, the clinic boasts an average rating of 3.9/5, reflecting the high level of satisfaction among its patients. Many reviews praise the clinic for its efficient services, knowledgeable staff, and welcoming environment.

👍 Reviews of TotalCare Chino

Crystal H.

5/5

Took my 9 year old son to be treated for a bad sore throat (ended up a tonsil infection). The front staff were very friendly and helpful. The medical assistant was super nice and made conversation with son to help him feel comfortable. I absolutely loved the provider who we saw she was very thorough and asked my son questions directly about his symptoms. I loved that, because I’m teaching my son to speak for himself and not to always look at me so I can speak for him. Great first time experience and we are definitely returning. The wait time was short and we were seen by the provider within 5 minutes of being roomed.

GOLDEN

5/5

Much thanks for our providers Carina Chang and David Chhea! They listen to my concerns patiently, and the prescriptions they ordered for my daughter and I have been very effective.

Dan

5/5

The clinic is excellent. Clean, Professional and well- trained. Each visit make me felt so comfortable, especially my primary doctor always treated me kindly and patience.
I am so appreciated and feel so lucky can have this office to take care my health for the rest of my life, definitely recommend this office to everyone I know.. Thanks for all.

Denise

5/5

I was looking for a place to go because I had injured my arm. I was kind of nervous to go into this place because I've never been there before. When I walked in it was a nice waiting room and the person at the desk greeted me. Check in was fairly simple and I didn't wait too long to be seen maybe to 10 minutes. The practitioner actually took time to listen to me and explain possible options to my treatment which I appreciated. We then decided agreed which treatment will be the best and we moved forward in getting that done. I will definitely return to this place if I need urgent Care.

邱Joy

1/5

During my annual check-up, the clinic was very disorganized. Firstly, I had scheduled an appointment for a uterine smear on July 24th, but when I arrived at the first-floor reception at 2 PM, I was directed to the second floor to see a doctor with my husband. Secondly, Daniel at the second-floor reception mistakenly thought I was there for a consultation like my husband and charged my husband $30 and me $55 for the consultation fee. Thirdly, I accompanied my husband for his diagnosis, during which the doctor prescribed medication for him. However, the doctor only informed me that my blood test showed slightly elevated lipid levels but otherwise normal results, and then the appointment ended. It was only then that I realized that after the first part of my check-up on June 27th, the clinic made three mistakes! Firstly, they did not prescribe the promised nasal allergy medication. Secondly, they scheduled the wrong doctor for July 24th. Thirdly, they did not record that I returned on July 24th to complete the remaining items of my free annual check-up! I am grateful that Daniel helped coordinate the sampling on the same day, but this was a free service, and I am very unhappy that I had to pay $55 for it. Additionally, there was another mistake: during the sampling, the doctor told me the results would take about two weeks, but the receptionist scheduled a follow-up phone appointment for August 1st! The scheduled time might be meaningless.

Mariel D.

5/5

Total care Chino has been my go to place for my sons sports physical. This is my 3rd year walking in and they're always prompt, efficient and friendly. From the front desk to the Drs. Thank you for the good service!

Eric W.

5/5

This place is awesome. I’ve needed them twice and they have come through every time. The front desk staff is very courteous and friendly.

Tisa A.

5/5

The female English speaking person at the desk was extremely helpful. Apparently I was the first referral from St Jude Heritage. She found out what the process should be. She also understood that my husband is immunocompromised and allowed me to sit outside instead of the waiting room and called me whenever she needed input from me. She was absolutely wonderful!!! Thank you