Serrano's Cleaners - Chino Hills, California

Address: 15942 Los Serranos Country Club Dr, Chino Hills, CA 91709.
Phone: 9093937456.

Specialties: Dry cleaner.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, NFC mobile payments.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Serrano's Cleaners

☎️9093937456

⏰ Open Hours of Serrano's Cleaners

Monday: 7 AM–6 PM
Tuesday: 7 AM–6 PM
Wednesday: 7 AM–6 PM
Thursday: 7 AM–6 PM
Friday: 7 AM–6 PM
Saturday: 9 AM–4 PM
Sunday: Closed

Serrano's Cleaners is a reputable dry cleaning service located at 15942 Los Serranos Country Club Dr, Chino Hills, CA 91709. The business can be contacted via phone at 9093937456. Known for their exceptional dry cleaning services, Serrano's Cleaners has gained a strong presence in the community.

Specialties and Services

Specializing in dry cleaning, Serrano's Cleaners offers high-quality services to ensure your garments are cleaned and preserved to the highest standards. They pride themselves on their expertise in handling various types of fabrics and stains, providing a comprehensive and reliable cleaning solution for all your needs.

Accessibility and Convenience

To accommodate all customers, Serrano's Cleaners provides a wheelchair accessible entrance and parking lot. Additionally, they accept NFC mobile payments, making the process quick and convenient for their clientele.

Customer Reviews and Opinions

This company has garnered 19 reviews on Google My Business, reflecting the diverse experiences and opinions of their customers. With an average rating of 3.9/5, Serrano's Cleaners demonstrates a commitment to providing satisfactory service.

One particularly notable experience shared by a customer was their ability to clean a suit with an oil stain within a day, even on a Friday, showcasing their efficiency and dedication to meeting urgent needs. The customer also highlighted the friendly and courteous staff, further cementing the company's reputation for excellent customer service.

Another review praised the quality of the cleaning, stating that their clothes looked refreshed and smelled great upon pickup. This attention to detail and the overall satisfaction of the customer emphasize the professionalism and effectiveness of Serrano's Cleaners.

Conclusion

👍 Reviews of Serrano's Cleaners

Serrano's Cleaners - Chino Hills, California

Matthew C.

5/5

Great service. Last month, I was in town as best man for my friend’s wedding and noticed I had an oil stain on my suit. This cleaner was the only one who said they could have it cleaned within a day, on a Friday, and they did so. Plus, they were very friendly and courteous. Wonderful experience!

Steve P.

1/5

Very very expensive with just average service. Over $13 for one regular jacket….

dk K.

2/5

I brought my dress in to be hemmed and the shoulders taken in, I am sad to say that when I went in to pick up my dress I tried it on and it has not been done correctly. So I asked if she could do it again. She was irritated and tried to tell me that I was not standing correctly and that it was not hitting my waist right. I finally talked her into doing it again, and picked it up a week later, she was very irritated that I wanted to try it on again, and I allowed her to bully me into not trying it on. Well silly me, when I got home and tried it on the length was correct but the shoulders are still way to big. Thank goodness I have a friend that can sew and she will save the day for me. I will never be back. O and by the way this is for my son's wedding. Lesson learned by me.

Annie J.

1/5

Although they have a great service and they are very nice people. They lost two of my items and cannot seem to find them. They lost my navy blue linen blazer that I bought for two hundred euros in Italy just a few months ago. They also lost one of my pink linen shirt. When I asked them about my clothes they gave me a very non-chalant response like they did not care. Very disappointed.

Sheran H.

1/5

Ruined my dresses… color had completely faded. I think they were washed rather than dry cleaned but they did not admit to their error

M S.

5/5

Great dry cleaning and very honest! They could have charged me extra for alterations that were not needed, but they helped talk through it and saved me money!

Reagan

5/5

Super friendly and they do a wonderful job. Definitely worth the money.

Pro Tip: if you’re a regular, get a punch card. You can receive discounts after a certain number of cleanings. I am about to use my 40% off punch!!!! :))

Melissa D.

1/5

BEWARE!!!!!!!When using your coupons from the punch card they cheat you by splitting your order and only giving you half the order by discount. Word of advice of this place KEEP your receipt and verify your charges!! They over charge and won’t realize!!
Once again tried to give them another chance.

Tried charging us $53 for a $32 order. Came home found my receipt and sure enough they tried to over charge us again. 4/23/18. Done with this place!!!