Publix Pharmacy at Park Place - Troy, Alabama

Address: 1147 US-231, Troy, AL 36081, United States.
Phone: 3348075765.
Website: publix.com.
Specialties: Pharmacy, Medical Center, Medical supply store.
Other points of interest: Delivery, Drive-through, In-store pick-up, In-store shopping, Same-day delivery, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 2.9/5.

Location of Publix Pharmacy at Park Place

3348075765

Publix Pharmacy at Park Place is a well-known pharmacy and medical supply store located in Troy, Alabama. The pharmacy is situated at Address: 1147 US-231, Troy, AL 36081, United States. The location is easy to find, and there is ample parking, including wheelchair-accessible spaces.

The pharmacy offers a wide range of services, including prescription medication, over-the-counter drugs, and medical equipment. Specialties: Pharmacy, Medical Center, Medical supply store. Publix Pharmacy at Park Place provides delivery, drive-through, and in-store pick-up options, making it easy for customers to get their medications. The store also offers same-day delivery, and language assistance is available for non-English speakers.

Publix Pharmacy at Park Place is a modern establishment that caters to all customers, including those in the LGBTQ+ community. The store provides gender-neutral toilets and is a transgender safe space. The Wi-Fi and seating areas make it easy for customers to wait while their prescriptions are being filled, and the store is wheelchair-accessible.

The store accepts various payment methods, including checks, credit cards, debit cards, and NFC mobile payments. Publix Pharmacy at Park Place has a quick visit option for customers who need to pick up their medication quickly.

Customers have left 28 reviews on Google My Business, with an average rating of 2.9/5. Many customers have praised the store for its convenient location, easy-to-use delivery options, and helpful staff. However, some have criticized the store for long wait times and issues with prescription accuracy.

Overall, Publix Pharmacy at Park Place is a reliable and convenient option for those in need of prescription medication and medical supplies. The store's location and accessibility make it a great choice for those with mobility issues, and the wide range of services offered ensures that customers can get what they need quickly and efficiently.

Reviews of Publix Pharmacy at Park Place

Publix Pharmacy at Park Place - Troy, Alabama

MT Ross

1/5

Updated: 11/29/24 - dropped to 1 star
I was told I could pick up my prescription on 11/26 at the earliest by a pharmacist. I called in that morning to get it filled. The app showed in progress. Then when I get ready to head over, it was gone. No phone call or anything. I show up and ask about it and was told they can’t fill it. We are in the process of changing pharmacies now.

Cody Burgamy

1/5

This pharmacy used to be very efficient and helpful, but they really went down hill. 6 hours waiting a prescription so far and the 3rd attempt to pick my prescription “It’s 30 more minutes”. If you can’t do things efficiently at least do things honestly.

Jami Renfroe

1/5

I was just on the phone with one of the rudest staff members in pharmacy. She acted like she hated her life and her job and pretty much was snarky toned the whole time! She was enough of an experience to decide lll never use them again.

Johnny Johnson

1/5

Takes a lot of patience to use this pharmacy sometimes days to get a simple prescription filled nice folks but very slow.

J Thrasher

1/5

I’m a big fan of Publix grocery but this was the 2nd location within a week where I waited over an hour only for them to tell me they didn’t have the medication, while being completely cold and unpleasant to talk to. I am never rude to people in customer-facing industries, bc I know some people are difficult to deal with, and didn’t complain about it either time but in both cases it almost felt like I was an annoyance rather than a patron. They lost my pharmacy business for life after the 2nd time in one week having a truly bad experience both times.

Janie Cobb

1/5

When I got there, there were 2 customers ahead of me. I waited 25 minutes just to be told my prescription would be in 3 days later as they had to order it. For 1/2 of my wait no one was even at the register and I should have been notified earlier they didn't have the med as I needed it that night.

Jason Sulliman

3/5

Computer glitch caused miscommunication between my Dr and the pharmacy. I just spent 30 minutes going back and forth to try to help THEM sort out their issues. I still feel like I was the only one who cared at all that the system has issues (which might result in people not getting prescriptions filled, or at the very least spending more time and money than they should).

Regardless of who's 'fault' it is (more likely the Dr's office), I felt like my concern was received like an annoyance rather than a legitimate issue worthy of addressing. Minus two for customer service and a lack of interest in being awesome, hence the 'solid meh' 3-star rating.

N M

5/5

I get all my shots and most medications here. About a 15 minute wait usually, better than many local pharmacies. Pleasant and efficient staff!