Mitchell's Downtown Drug Store - Neosho, Missouri

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Mitchell’s Downtown Drug Store: A Community Staple

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Mitchell’s Downtown Drug Store, located at 115 E Hickory St, Neosho, MO 64850, stands as a cornerstone of the Neosho community. With a longstanding history and a commitment to personalized service, it has evolved into a multifaceted retail establishment catering to a wide range of needs. The phone number is 74513776, and visitors can explore more details and services on their website: mitchelldrug.com.

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Comprehensive Services and Offerings

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Mitchell’s Downtown Drug Store distinguishes itself through its diverse range of services and products. Initially established as a traditional pharmacy, it has significantly expanded its offerings to become a comprehensive general store, a welcoming gift shop, and a vital medical laboratory. Furthermore, they operate as a dedicated medical supply store, providing essential items and support to patients and healthcare professionals. This evolution reflects a deep understanding of the community's needs and a proactive approach to meeting them.

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Key Features and Amenities

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The store prides itself on several key features designed to enhance customer convenience and satisfaction. Delivery services are readily available, ensuring that medications and supplies can be brought directly to customers’ homes. A convenient drive-through is also available for quick pickups. For those preferring in-store shopping, in-store pickup is a popular option. The store seamlessly integrates online and offline experiences, offering same-day delivery for added speed and efficiency.

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Accessibility is a priority. The store boasts a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity. Beyond these core services, Mitchell’s Downtown Drug Store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for its customers. The overall shopping experience is designed to be quick and easy, with a quick visit option for those needing a rapid service.

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Customer Feedback and Reputation

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Mitchell’s Downtown Drug Store consistently receives positive feedback from its clientele. Currently, the company maintains 31 reviews on Google My Business, reflecting a strong and engaged customer base. The average opinion is a remarkable 4.6/5, highlighting the high level of customer satisfaction. This positive sentiment is largely attributed to the staff’s dedication to customer care and their willingness to go the extra mile to assist patrons.

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One recurring theme in the reviews emphasizes the staff’s genuine care for customers and their commitment to providing helpful assistance. Several customers have recounted instances where employees diligently worked for extended periods – even over an hour – to resolve issues related to prescription discounts and coupon applications. Specifically, one customer described a situation where an employee meticulously worked to apply a discount coupon that ultimately saved them over $1,000 annually. This level of dedication suggests a culture of prioritizing customer needs and building long-term relationships.

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Location and Contact Information

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Located in the heart of Neosho, Missouri, Mitchell’s Downtown Drug Store is easily accessible. The address is 115 E Hickory St, Neosho, MO 64850. Customers can reach the store directly by phone at 74513776. The website, mitchelldrug.com, provides further information about services, hours of operation, and current promotions.

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In Summary

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Mitchell’s Downtown Drug Store is more than just a pharmacy; it’s a trusted community resource. Its combination of comprehensive services, convenient amenities, and a dedicated team of professionals makes it a valuable asset to Neosho. The store’s commitment to customer care, demonstrated by its willingness to go above and beyond to assist patrons, is a key differentiator and a major contributor to its positive reputation. It's a place where customers consistently feel valued and supported, solidifying its position as a beloved local institution.

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"summary": "Mitchell’s Downtown Drug Store offers a comprehensive range of pharmacy, general store, and medical services with a strong commitment to customer care, earning a 4.6/5 average rating and a dedicated local following.",
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👍 Reviews of Mitchell's Downtown Drug Store