MarinHealth Medical Center - Greenbrae, California

Ronit A. V.

It was a wonderful birth experience for my client. The team of OBS, Midwives, and nurses was beyond amazing. She was able to push for 4 hours, take a break, and then give birth to her baby past the “ hospital pushing time limit.” The rooms are spacious, with an oversized jet tub, yoga ball, peanutball, and incredible views of Mt Tam. You have all you need for a home-feel birth journey. As a doula, I feel welcome and supported by the medical team. I also know that my clients will have the highest support for natural birth possible in a hospital setting. This is the BEST hospital in the Bay Area….

Raj K.

my uncle recently "received" care for heart related issues. i swear to god the "hospitalist" taking care of him must have been 80 years old and was clueless as to what was going on. the next doctor that took over (had 3 different doctors over the course of 5 days!) was super young and was in and out in less than a minute and told us he didn't have time to talk to us about our concerns. completely rude and no emotion, no empathy. the third doctor took over the day we were discharged and wondered why we were even hospitalized!!! mind you my uncle has dementia and was put in these cruel restraints for 4 straight nights. it was a complete nightmare experience with 0 communication from the "doctors" here who all seemed like temps collecting a paycheck. we are bringing our uncle to UCSF next time. this hospital has gone way downhill since the name changed

Sally K.

I spent the afternoon in the Emergency Department yesterday (Friday afternoon!) and wanted to give a shoutout to the whole team! From security, to check in, to the nurses, doctors, and technicians everybody was friendly, patient and so supportive. I have to say this was the best ER experience I’ve ever had anywhere. I have spent time in various ER’s with family members throughout the years. This waiting room was clean. Security guards were constantly making the rounds. The medical staff was working hard and fast. They got interrupted when talking to me because it was busy but they stayed focused and came back to address my concerns. I am so grateful that this is my hospital. Thank you.

Leslie G.

Enter at your own risk. The cardiac dept recently ignored my mother’s DNR (do not resuscitate) order. She is 87 with a long long list of medical problems. None curable or even manageable at this point.
After resuscitation they put a pacemaker in …not sure how my mother even approved that yet it happened. Feels like they see a cash flow with her.
She was mostly catatonic after the pacemaker. By the time I got to her they had pumped her with some drug to “awaken” her
She is not herself and per her durable power of health would not want to live like this. Yet, she is now having to go to long term care without the funds to even pay for it.
They are trying to push her out the door. It’s been one unpleasant conversation after another.
I’ve tried reaching upper management even board of directors and nothing. Most of the drs I have talked to since this occurred are Appalled and would not have proceeded this way. Too bad we got the Dr / nursing team who just didn’t care.

Time to hit the media and lawyer up.
So unfortunate that this is how they “care” for patients.

Profits over patients should be their motto.
Shame shame shame on you.

Oh and they can’t even spell her name right on the board in her room. Really Do better.

Catherine V.

I was amazed at the quality of this facilty, the patience and availibiɔity of nursing staff the efficiency of the physical therapy staff, the high competence and warmth of the surgeon, the 4 stars quality of the delicious fresh healthy meals. What could have been a nightmare triple fracture experience was turned into a pleasant stay! With care warmth and even humour. Well donr

Frances H.

Had the absolute best experience here on a Friday night after taking a scary fall. Was triaged within minutes, evaluated by Dr, x rayed and then discharged with rx sent in to my pharmacy just over an hour after arrival.

I was blown away by how kind, caring and helpful everyone was from the check in guest, nurses, Dr, x ray tech and billing dept. Definitely not what I was expecting at an emergency hospital after past experiences or from other reviews on here.

Dennis D.

I had two doctors - they were great. One nurse who cared. Two nurses who literally wouldn’t remove an IV as I had an adverse reaction and lost my hearing. They told me that they didn’t believe me, and left it in as my hearing faded and then my vision started to blur. The regular nurses, who were on breaks, came back and apologized profusely. But I just wanted to leave at any and all costs at that point.

Lacking any other words, I’d call it a horror movie scenario and advise anyone to go anywhere else under any circumstances.

I’m sure there are legal routes available, but I think they are just understaffed and underpaid here, as others have said, ultimately. They are all humans and probably didn’t get into this field to be so angry and hurtful - BUT, I will tell everyone I know in Marin to avoid this place, for the rest of my life.

Abhinav R.

I went to the ER after a motorcycle accident. It was clear that they were understaffed and the doctors and nurses were all pretty busy, so the care provided to me was slow, and test results would take an hour.

Nevertheless, the nurses were great and supportive, and they did a good job in addressing my various injuries, taking x-rays and CT scans and so on. Overall I'm super thankful for the individual nurses and doctors who did an excellent job, but the only reason I'm giving 4 stars and not 5 is that the ER as a whole could use more nurses and doctors in order to speed up their care.