H-E-B Pharmacy - Austin, Texas

Address: 6607 S I-35 Frontage Rd, Austin, TX 78744.
Phone: 24413692.
Website: heb.com
Specialties: Pharmacy.
Other points of interest: Delivery, In-store pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 50 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of H-E-B Pharmacy

H-E-B Pharmacy 6607 S I-35 Frontage Rd, Austin, TX 78744

☎️24413692

⏰ Open Hours of H-E-B Pharmacy

Monday: 8 AM–8 PM
Tuesday: 8 AM–8 PM
Wednesday: 8 AM–8 PM
Thursday: 8 AM–8 PM
Friday: 8 AM–8 PM
Saturday: 9 AM–6 PM
Sunday: 10 AM–5 PM

H-E-B Pharmacy

H-E-B Pharmacy is a well-established pharmacy located at 6607 S I-35 Frontage Rd, Austin, TX 78744. This pharmacy is easily accessible and conveniently located for those living in or around Austin. With a phone number of 24413692, customers can easily contact the pharmacy to inquire about their services or fill a prescription. Additionally, the pharmacy can be found online at heb.com.

Specializing in pharmacy services, H-E-B Pharmacy offers a variety of options for its customers. The pharmacy provides delivery, in-store pickup, and a wheelchair accessible entrance and parking lot. Customers can expect a quick visit, and the pharmacy accepts checks, credit cards, debit cards, and NFC mobile payments for convenience.

Opinions and Reviews

The opinions of customers who have visited H-E-B Pharmacy are a mix of positive and negative experiences. The average rating for the pharmacy is 3.5 out of 5 stars, based on 50 reviews on Google My Business. Some customers have praised the staff for their friendly demeanor and efficiency, while others have expressed concerns about the parking situation and security checks for curbside services.

One customer, Briana R., was commended for maintaining a pleasant attitude despite the challenges of the job. This highlights the importance of customer service in the pharmacy industry. On the other hand, a customer expressed frustration with the security team's lack of attention to curbside spots, leading to confusion and inconvenience for other customers.

In conclusion, H-E-B Pharmacy offers a range of services and is accessible to customers in the Austin area. While there are some areas that could be improved based on customer feedback, the pharmacy has a solid reputation in the community and continues to serve its customers effectively.

👍 Reviews of H-E-B Pharmacy

Zenaida C.

5/5

This Pharmacy is always busy but the staff are always nice. Shout out to Briana R. for always having a smile on her face even though I know the job and especially customers can be difficult at times. Thank you Bri. Happy Holidays to all!

sophia C.

3/5

Security needs to do better at checking on curbside spots. I spent about 10 minutes going in circles waiting for a curbside spot to open. Meanwhile people NOT doing curbside came out of the store and loaded their things while parked on the clearly signed curbside spots. That is super ridiculous.

George D.

5/5

My experience here was very positive and professional. I was instructed by my doctor to get a blood test and they gave me an order for betterway blood testing. When I looked at locations around Austin I saw this H-E-B pharmacy as an option. I got my blood collected from my finger and the whole process was quick and easy. I appreciated the friendly H-E-B staff and liked that they had this service available.

Angela M. V.

4/5

always good service, sometimes a long wait if you don’t prepay

Troy S.

2/5

Always out of basic items, registers constantly freeze/error out and have to be restarted, and staff constantly tell me differing/wrong information. Really frustrating

Mello R.

5/5

These guys always have the good shit, pretty much on demand!

Jaxon

5/5

Overworked and under appreciated. I don't understand all the negative reviews. Everytime I've been here the staff are courteous and compassionate and they've gone above and beyond to fill prescriptions for us that they'd only just received and tried their best to remedy situations that are often times out of their control. The line is sometimes very long yes, but they manage to get to everyone even staying open past their closing time. Getting necessary medication is a big deal but a little kindness and patience goes a long way from the customer

Andrew B.

4/5

They have drastically improved in the last year or so. Despite being (I can fairly confidently assume) understaffed, they get a LOT done quickly and efficiently, despite the VAST number of customers they serve.

I had one bad experience a while back, and I left a strongly negative review. They probably did not deserve so much vitriol.

I forgot about it, and when I noticed it today, I wanted to fix it. One profoundly chaotic day, shouldn't define anyone.

I love me some H-E-B