DMES Medical Supply Store Los Alamitos - Los Alamitos, California

Kittie A.

If zero stars could be given that would be my rating. My husband recently had a knee replacement and we needed a raised toilet seat. My husband’s need was urgent, I drove over in a rush asked for the 5” seat, it was in stock so I bought it. When I got it home I installed it and it wobbled which would have posed a serious safety issue. When I called the store to advise them of this I was told all sales are final with no returns/refunds that there is a sign stating this on the counter near the register. Since I was in a stressed hurry I did not see the policy sign nor was I informed verbally of the policy. Now $76 later I am stuck with a dangerous plastic toilet seat fixture.

Consumer warning - no returns or refunds at the business!!!!!!!!

Susie

Visited to discuss walker/wheelchair combos. Ended up renting one for a couple of weeks. At pick up was helped by a really nice man named Nam. He explained the operation of the device and was very helpful.

Dudu U.

Hub needed a new mask for his bi-pap machine. No idea why Walgreens or CVS don't carry these supplies. But thank God for DMES! After calling around and receiving so many "no!"'s we finally called the right place. And it's open on weekends! Not one more night without sleep. Hub is so ecstatic that he gets real sleep tonight, you'd think he was a kid going to Disneyland tomorrow!

The best part was when Michelle actually measured the width of his nose. At no time in his C-PAP/BI-PAP journey, has that ever happened. This time it is a perfect fit (he tried it on again at home) and we couldn't be happier. We are so grateful for Michelle's help.

Angie R.

Julia and Michelle are the best! Very helpful and their knowledge is great! Taking care of someone and getting help from people like them is a breath of fresh air!

Felice S.

I just can’t say enough about this gem of a medical supply store DMES. Michelle is
A W E S O M E. SHE IS BRILLIANT AND VERY PROFESSIONAL. YOU HAVE QUESTIONS SHE HAS THE BEST ANSWERS. MICHELLE IS VERY Knowledgeable about medical devices, products , etc, that we the public need to discuss with her. Staff is very friendly. Store Very clean and a must to experience. She noticed my walker was assembled incorrectly‼️‼️ She corrected this. Unbelievable service. She’s an ANGEL. I WAS STRUGGLING with the Walker but I didn’t know it was assembled incorrectly. What is wrong with companies that just don’t care. NOT HERE AT DMES, they care. IF YOU HAVE NEEDS FOR MEDICAL SUPPLIES—please allow DMES to Service your needs. I’m still in awe of my experience here. It’s a great experience for me. I’d give 10 stars if I was able. Thanks you all much See you again soon. All the best.

Deborah W.

Very well stocked with a variety of supplies, staff very helpful and friendly

JB Q.

I saw this medical supply store (DMES of Los Alamitos) next to the AAA last week that I went to and this prompted me to look into a wheelchair/walker to transport my mom to her doctor visits or even to take her out more often. Kristin was warm to greet me as I let her know what I was looking for. She was thorough to go over the different products they offer. I appreciated her suggestions and she never pushed me to buy one or the other. Thank you, Kristin and DMES for helping me find the perfect device for my mom.

Pio E.

Came in for medical supplies for my mom: shower chair, wedge, diapers, etc. The sales lady Michelle was very courteous and attentive, and we found most everything we needed! And they were willing to order the other stuff to have them shipped to us! Would highly recommend!