CVS Specialty Pharmacy - Redlands, California

Jessie Anderson

I agree with literally everyone else on here that gives a one star review. It should get 0 stars. This is the worst pharmacy. I’ve never dealt with such incompetent everything and the fact that we have to deal with it every single month for two different very important medication’s for my son just is awful. The stress of trying to make sure he gets his medication. Every month is ridiculous.

R A

The sheer level of deception, incompetence and just absolutely no oversight is disturbing on so many levels.
Hey I am just trying not to die and I am now completely out of my medication which I probably won’t receive.
You will get transferred to a “resolution” person which is laughable because nothing actually gets resolved.
I must have told them 1000 times when they messed up for the 50th time and my order didn’t arrive on Saturday that it had to go through FedEx and at 7 pm tonight it still hadn’t shipped, but somehow it’s supposed to be here tomorrow morning. UPS doesn’t ever stop at my place.
So, they sent it with UPS of course and I now won’t receive the medication.
I’m homebound and basically bed bound. These people should be ashamed because ultimately when they do things like this you are killing people possibly. The stress alone is terrible for me and others with conditions necessary for these kinds of medications.

I have been waiting for 2 months for a receipt from the first prescription which I paid close to $700 for out of pocket so I can get reimbursed by the insurance and have asked for 6 times, but no one can just send it. Who has ever heard of any pharmacy or buying anything without getting a receipt. These people are liars and are scammers.

There is no recourse because It’s the only specialty pharmacy contracted with blue shield

Lizzie

All I can say is that this company is a predator! I tried to get my fertility medications for IVF and they wanted to charge me 8 thousand. I found another pharmacy that charged me 2,300. I'll never go to CVS ever again. ! CANT WAIT TO SEE YOU GO BANKRUPT 😘❤️

Terry Meurs

I have had medication from every specialty pharmacy. I have never had a pharmacy this incompetent Every month the medication didn’t come (time sensitive ) EVER on time. I had to spend hours on the phone with the pharmacy blaming the doctor and blame on my insurance company. Every time I find out that all is right with my insurance (they approved the medication for a year ) and the doctors office confirmed with me that the orders were written correctly. CVS specialty is the only problem. DO NOT USE THIS PHARMACY !!!!!!!!! THE WORST CUSTOMER CARE ANYWHERE!!!!!!

Deborah Jones

The people that work there are very kind, courteous and efficient. I always get my prescriptions promptly. They always make me feel as though they really care about my level of comfort & my well being

Nikki S

This place is wild. They will schedule your delivery and tell you if it doesn’t come to just give them a call the next day. It didn’t come. Both times I’ve ordered. Now it will come 5 days later…. If they send it.

Shari Duvall-Akers

WORST PHARMACY!
They are not interested in helping the patient at all — until they are paid in full up front. What a deplorable way to treat a human being in need. When you have insurance, you’re not asking for a handout, and you shouldn’t be treated as such.
Go to OptionCare or ANY other specialty pharmacy, CVS is “money first, people last.”

mustafa safie

Each refill takes weeks to get. Always excuses about something that needs to be verified but everything is correct. Every single refill we run out of medication waiting weeks. Given delivery dates that they keep missing. CVS if you are reading this, if this pharmacy is under staffed you are risking peoples lives. Fix it!!