Canyon Ridge Hospital - Chino, California

Enock P.

My experience there at Canyon Ridge Hospital really allow me to fully focus on my mental health and the treatment plan that followed. I'm extremely grateful for all of the staffs especially in unit 3 for their support during my time of recovery from top down. I felt safe most importantly and I was not alone throughout this journey. So for that I'm blessed to be here today. Thank you Lord 🙏🏿. Don't be afraid to ask for help. This facility is filled with love, compassion and many more...

Thank you Canyon Ridge Hospital

huh W.

Truly one of the worst experiences ever. I was trapped in a room watching Disney most of my day and the 4 days i was there, i only went outside twice for fifteen minutes. I asked to take a nap because i had an anxiety attack and they told me no. Most of the staff was rude and short with me, except Hector. He was the only one I felt hat cared about me. Please consider other mental hospitals before this one, for your own sake.

Ben R.

Nobody comes here on a winning streak, and I was no exception. But my experience at Canyon Ridge truly changed my life. My therapist, Jill R., is not only an outstanding professional but an even better human being. Jill embodies compassion, empathy, and unwavering support. She’s caring, non-judgmental, and genuinely invested in her clients’ well-being—I could go on and on.

Through my sessions with Jill, I’ve gained the tools and confidence to enjoy life in ways I never thought possible. I know how difficult it can be to make the decision to seek help—it takes courage. But I can say with complete certainty: going to Canyon Ridge is life-changing.

I hope someone in leadership reads this and realizes what a gem they have in Jill. She is an absolute angel and personifies everything you could ever hope for in a therapist.

I also want to give a HUGE shoutout to the support staff, especially Cecilia. Her kindness, understanding, and compassion were felt every day. She made each person feel valued and special, and her presence was such a comforting part of the journey.

I am forever grateful for my time at Canyon Ridge. Thank you for giving me the tools to reclaim my life.

Nuts S. (.

I was forced to sit in a room from 7am to 8pm watching Disney channel, the entire 72 hour hold I was there I got therapy once. Restricted outside access most of the time, never saw the sun except once for about 30 minutes. The food gave my roommate food poisoning and they fed us day old food more than once. Also gave me the wrong dosage amount and then cut me off completely when I left the mental hospital. Pretty sure this whole place is just fraud considering no matter how much better you get they request more holding time as well as never actually checking up on you.

Also one of the patients knocked out a couple nurses and harmed a few others in the span of a couple minutes, he was left free to roam around with us when he wanted.

Katherine C.

I would like to share a positive review. I was in an emergency crisis and had to find a hospital that had an open bed. It was around 8 pm and BHC Alhambra unfortunately didn’t have any beds available. I was crying to the intake that my son was in a crisis and to please find a hospital that I can take him to. BHC assured that they would find somewhere I can take my son, but I would have to drive him there. It was an extremely scary situation and all I knew was that my son needed immediate help. Canyon Ridge had an available bed and was going to take him. I had to have faith in God driving there especially knowing how unpredictable my son’s mental health was.

I left my son and immediately I got a call back from the RN asking questions and the Dr. Alacon. I was able to advocate for my son and saying this was his 4th hold in about 2 weeks. I gave a brief history and exactly what my son was experiencing. It’s been about 7 days and I am thankful Canyon Ridge took their time to evaluate my son. He’s on the right medication and is stable. I am thankful that the Dr. Alacon took my case seriously. I have not felt left in the dark about my son’s care and plan of care for discharge. All I can say is thank you to all Mental Hospitals because true hero’s work there. I don’t believe these hospitals get enough credit for the hard work they do.

Please don’t hesitate to call 911, 988, Suicide Helpine. Mental Health is so important and if you or someone you know struggling Please educate yourself and find resources. Call your healthcare provider and find programs to help. Thank you to my son’s case manager Marlene for collaborating with me on finding places and resources to help my son with his aftercare.

Thank you to all the RN’s and staff working at Unit 1 Please know that your job is very important and you truly make a difference in our community.

Silly S.

Some inpatient staff are better than others. I was misled by staff about when I would be seen by the doctor, which delayed my discharge. I returned one star because other staff made my experience as comfortable as they could.

paula A.

Canyon Ridge saved my life. My therapist Anna M., is beyond outstanding!!! She knows how to do her job and she does is superbly. ! She is unconventional and will call you out on your $#!T ! I LUV ANNA.M she saved my sanity

JESUS G.

I’m so grateful I was sent to this facility. The entire staff is extremely helpful, caring, and patient. The average stars does not do it justice. It is truly a 5 star place. The food was great and the routine was helpful for my stabilization and transition to full recovery. Don’t hesitate when considering this place for yourself or a loved one if the situation gets to this point, though I urge you to seek help before you get to this point. Thank you so much to the professionals at this facility top to bottom.