Bluemercury - Los Altos, California

Address: 252 Main St, Los Altos, CA 94022.
Phone: 6503221454.
Website: stores.bluemercury.com
Specialties: Cosmetics store, Beauty supply store, Candle store, Make-up artist, Perfume store, Spa.
Other points of interest: Curbside pickup, In-store pickup, In-store shopping, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Bluemercury

☎️6503221454

⏰ Open Hours of Bluemercury

Monday: 10 AM–6 PM
Tuesday: 10 AM–6 PM
Wednesday: 10 AM–6 PM
Thursday: 10 AM–7 PM
Friday: 10 AM–7 PM
Saturday: 10 AM–7 PM
Sunday: 11 AM–6 PM

Discover Bluemercury in Los Altos: Your Premier Beauty Destination

Located at 252 Main St, Los Altos, CA 94022, Bluemercury stands out as a comprehensive beauty supply store, offering a delightful experience for makeup aficionados, perfume enthusiasts, candle lovers, and those seeking relaxation in its spa. With a Phone: 6503221454, customers can easily reach out for assistance or inquiries. For a wider shopping experience, visit their website at stores.bluemercury.com.

Key Features and Services

Specialties set Bluemercury apart:

- Cosmetics Store: A wide range of high-quality cosmetics.

- Beauty Supply Store: Everything a beauty lover needs.

- Candle Store: Soothing scents to enhance your home ambiance.

- Make-up Artist: Professional advice and services.

- Perfume Store: Discover exquisite fragrances.

- Spa: Indulge in rejuvenating treatments.

Bluemercury also offers convenient options like curbside pickup, in-store pickup, in-store shopping, and even same-day delivery, ensuring customers can choose what suits them best. The store prides itself on being wheelchair accessible, with both an entrance and parking lot accommodating mobility needs.

For those who appreciate a quick visit or prefer to browse at their own pace, Bluemercury caters to various preferences, accepting credit cards, debit cards, and even offering NFC mobile payments.

Customer Insights and Experience

Customer opinions highlight Bluemercury's strong points. With 12 reviews on Google My Business, the average opinion is a commendable 3.6/5. Testimonials like these paint a picture of a welcoming environment with friendly and helpful staff. One reviewer noted a particularly pleasant surprise during their visit, praising the store's high-quality items priced competitively, even though they were the sole visitor that day.

While some noted needing to call over a staff member for assistance due to being the only customer, it shouldn't deter potential visitors. The store's ability to cater to individual needs, coupled with its extensive product range, suggests a customer-centric approach.

Recommendation

If you're in the Los Altos area or planning a visit, consider stopping by Bluemercury. Whether you're looking for the latest in cosmetics, seeking a serene spa treatment, or simply enjoy browsing high-quality beauty supplies, Bluemercury offers an unparalleled shopping experience. Why not start your journey to beauty perfection by visiting their website With options for both online browsing and in-store visits, along with convenient pickup and delivery services, there's never been a better time to explore what Bluemercury has to offer. Don't miss out on the chance to enhance your beauty routine with products carefully curated for excellence. Contact them today through their website and elevate your beauty game.

👍 Reviews of Bluemercury

Liza P.

5/5

Nice location with really friendly and helpful staff!
I didn’t particularly enjoy my in-store experience in SF, or this was a pleasant surprise.

Arbel A.

4/5

Nice store. High quality items, at a price better than most other places. I was the only one in the store, and had to call the worker over to help me. But the store was to my satisfaction.

Lior A.

5/5

I have never seen an employee so excited to assist a customer and talk about skin care products. The team is incredibly knowledgeable and really helps find the best product for you.
They are also incredibly welcoming and friendly. I left with some great products, but also feeling like I made new friends. It’s rare to have an experience like this but I witnessed the team interacting with others in exactly the same manner.
They also loved my dog (and the feeling was mutual), so that says it all! 😀

Kavita D. C.

1/5

I hate to give bad reviews but I feel like I should in this case as the staff was rude. I stopped in looking for a face serum. When I asked questions about the difference between two products, she read me the name of the product and said "you don't know what that means?" I won't be going back there. The two employees were just standing around chatting. The point of going into the store is to learn more about the products.

faiza H.

1/5

It makes for an uncomfortable shopping experience when staff are visibly bored and objectively disinterested in helping customers.

Below are conversations with different sales people that took place when I was attempting to shop at the store last week (there were 4 sale people present and it was not busy):

Senario 1:

After failing to get any attention at the makeup counter, I put 3 shades of eyeshadow on my hand and walked over to a sales person chatting with two other staffers.

Me: What do you think of these shades (for me)?

Sales person: Pretty?

The sales person barely turned to deliver this comment in an annoyed tone before resuming her conversation with fellow staffers.

Senario 2:

Me: I am looking for a light weight cream for my face.

Sales Person: I like Augustine Badger.

Me: That is a $200 cream. I would prefer something less expensive.

Sales person: Okay.

The sales person shrugged, stayed on her stool and continued applying makeup to herself.

Senario 3:

Me: I am $12 shy of spending $250 which gets me 20% off. What products have you liked this season? Anything you consider a must have?

Sales person: I know what I would like for me….I have no idea what you would like …….......there are gift bundles up front.

The sales person's tone was dismissive.

At this point I left the store and will not be returning.

Risilda L.

3/5

Sandra was very rude and assaulting. Jody and Gina were full of gossip. I was very surprised with Jasmine as she was very helpful although it was her day off and she happened to be in the store.

Mariam M.

2/5

I echo everyone else's feedback who mentioned the rude staff. Won't be going here anymore.

Xoxo X.

5/5

Beautiful store, great brands, helpful staff