Bel Marin Animal Hospital - Novato, California

Jakub C.

They do a professional nail trim without removing toe tips & no bleeding like a groomer that failed.

Carly F.

Fantastic experience taking our newly adopted pup Riley in for her first checkup. We live in Oakland but were having such a hard time finding any vets that could see her within 6-8 weeks and we were worried she had an infection. The team, especially Amber, were so friendly and helpful. They shared our options without pressuring us. Riley loved everyone!

Kylie B.

Was able to book a same day Appointment, The Staff is very welcoming, and they were able to help my dog and the Pricing was Very Reasonable! Great place!

Phoebe S.

Dr. Sutton was extraordinarily generous with her time and knowledge for multiple treatment paths. In the end we still lost our Ziggy but even in the midst of that impossible decision the entire staff was incredibly empathetic and compassionate.

Dmitriy R.

Recently moving to the area with my new puppy, I was in search of a reliable veterinary service and decided on Bel Marin Animal Hospital due to its convenience. After three visits, primarily for vaccinations and general wellness exams, my experiences have compelled me to share some concerns.

Firstly, there’s a noticeable emphasis on upselling at the hospital, with wellness plans and additional services frequently pushed, overshadowing the essential care and well-being of pets. This sales-focused approach was unexpected and took precedence over what I believed to be more critical discussions about my puppy’s health.

A particularly unprofessional moment that stands out was during a conversation about neutering. The technician, whose role surprisingly leaned more towards sales than care, referred to my puppy’s testicles as “balls” 😆 This choice of words struck me as inappropriate and unprofessional, especially in a medical context where I expected a certain level of professionalism.

Moreover, the wellness check-ups felt superficial. It was disappointing that I had to specifically request the presence of a doctor to have my concerns addressed. Before that, the technician dominated the conversation with pitches for services that seemed secondary to my immediate needs and questions about my pet’s health.

While the location of Bel Marin Animal Hospital is convenient, and the potential for a trustworthy vet-patient relationship was something I looked forward to, the focus on upselling and certain unprofessional behaviors have led me to reconsider whether this is the right place for my pet’s care.

For those in search of a vet where your pet’s well-being truly comes first, and where interactions are both professional and focused on genuine care, it might be worth exploring other options.

Rico C.

The whole crew works together to create an environment that is calm and friendly. Angel loved them all.

Joy

My regular vet couldn’t fit my dog in for an eye issue on a Friday at 2:00. I called Bel Marin and they got me an appointment. They could not have been kinder or reasonable in price.
Wonderful place.

Greg M.

I have used Bel Marin for all our pet needs for years. Dr. Sutton, Katie and all the staff are fantastic. I highly recommend Bel Marin Animal Hospital.