Ashland Drug - Ashland, Oregon

Ashland Drug, located at Address: 53 N 2nd St, Ashland, OR 97520, United States., is a well-known pharmacy that offers a variety of services to meet the healthcare needs of its customers. With a Phone: 5414823366 and Website: ashlandchamber.com, Ashland Drug has made it easy for customers to reach out for inquiries or to learn more about their offerings.

One of the main specialties of Ashland Drug is their pharmacy services. They offer a wide range of medications and are always ready to provide expert advice and guidance on their proper use. The pharmacy is equipped with the latest technology and is staffed by knowledgeable and friendly pharmacists who are dedicated to ensuring the health and well-being of their customers.

In addition to their pharmacy services, Ashland Drug also offers home health care services and is a medical supply store. This means that they can provide customers with the medical equipment and supplies they need to manage their health at home. From wheelchairs and walkers to oxygen tanks and diabetes testing supplies, Ashland Drug has everything you need to maintain your independence and manage your health.

One of the key features of Ashland Drug is their delivery and in-store pick-up options. This means that customers can have their medications and medical supplies delivered right to their door or can pick them up in-store at their convenience. This is especially helpful for those who may have mobility issues or who are unable to leave their homes.

The pharmacy is also wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it easy for customers with mobility issues to access the store. They also offer on-site services, such as medication consultations and immunizations, making it easy for customers to get the care they need without having to leave the store.

Ashland Drug has received 70 reviews on Google My Business, with an average opinion of 3.9/5. Many customers have praised the pharmacy for its knowledgeable and friendly staff, as well as its convenient delivery and in-store pick-up options.

Reviews of Ashland Drug

Marl W

5/5

I went to pick up a prescription for a friend. They were very quick.. they took the time to answer the questions that I needed to ask! ?

Jasper Hopkins

2/5

They hang up on me more than they pick up the phone, the almost never have anything in stock, and their customer service is okay *at best*. Very frustrating experience every time I go in, so I try not to make it often, but it's one of the only pharmacies in Ashland. 🙁

John Kim

5/5

I was passing through town and needed a prescription filled in a hurry after visiting urgent care. RiteAid said "oh it'll be a few hours, don't you know there is a national shortage of pharmacists?" and these guys filled it immediately! Thanks!

Overlanding4Adventure

1/5

This isn't the first time I have had poor service from Ashland Drug. This experience though was enough that I felt compelled to write this review. It does seem to be a common thread from previous reviews written recently through Yelp.
The other day I went in with three written scrips. Dropped them off at the counter and was told they would get on it. I also inquired on two perscriptions I had turned in personally about a week prior. I was told one of them was not ready. Of course, I asked why and no one could tell me.
I figured this would all get sorted out when I returned for the new drop offs. Later in the morning I returned and there system (server) was down and they could not release anything until up. Ok - those things happen, specially in the day and age where we depend on computers and dealing with multiple insurance companies, etc. I left and returned a third time.
The third time there system was up. I asked about the previous prescription dropped off over a week earlier and there was some back office typing, checking, scrambling and it shows up. OK I am ready to check out.
I go to pay and thought to myself this has got to be a mistake $250. New to our insurance I figure it's because our maximum deductible hasn't been met yet. I leave only later to review the receipt that they charged insurance for four of the five but left one of the most expensive prescriptions off billing insurance. Keep in mind I picked up all five of these at the same time, insurance didn't change from dropping off or picking up.
I return again for the forth time that day, to bring up to their attention that one of the medications were not charged through my insurance carrier. Scrambling, they refunded the difference in charges $210 back to my card. No apology or discussion of how this happened. As I am releasing my card for the refund, I expressed to the young man behind the register, "After things calm down (which the staff appeared to be hurried/scattered) they should review how I was able to leave earlier without this being charged to insurance." Keeping a level volume, not angry, just disappointed. There was an older, tall man behind the counter that stated very abruptly. "I should not be yelling at that young man, he's just a high school student. If I wanted to give someone grief that he was not the one to give it to." I of responded to him, "I was not yelling, just voicing the concern over the situation." Several other customers saw the exchange. I can only guess that they too felt the tension and disrespect the staff gave. I have been in the service industry my entire working career. I can say it's clear their system is broke. They lack an understanding as to who their customer is and how to treat someone.
People come into a pharmacy because they need medical help. Shame that the local pharmacy has such practices. I would expect better from a local establishment. I for one will not be visiting this business for anything again!

RAO

2/5

Seems like no matter when or how many times you call, nobody answers the phone. Like ever. Super frustrating when you're trying to get a much needed medication.

Bernardette Congdon

5/5

They have the most patient people working there. They're most always busy, and they quickly get your RX filled.

rebecca murray

5/5

They’re usually always swamped but super sweet and kind and I appreciate all that they do

rhonda lillington

5/5

I absolutely love Ashland drug! The staff is knowledgeable and efficient.