Alo Yoga - Commerce HQ - Los Angeles, California

Address: 6687 Flotilla St, Los Angeles, CA 90040, United States.
Phone: 8557933100.
Website: aloyoga.com
Specialties: Clothing store, Yoga studio.
Other points of interest: Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Alo Yoga - Commerce HQ

☎️8557933100

Alo Yoga - Commerce HQ: An Overview

For individuals seeking premium yoga apparel and a dedicated studio experience, Alo Yoga â Commerce HQ represents a compelling destination in Los Angeles. Located at 6687 Flotilla St, Los Angeles, CA 90040, United States, this multifaceted space seamlessly blends a high-end clothing store with a sophisticated yoga studio, offering a holistic approach to mindful movement and style. The company maintains a readily accessible phone number at 8557933100 and can be easily found online at aloyoga.com. This detailed guide will provide prospective customers with valuable information regarding its offerings, location, payment options, and customer feedback.

Specialties of Alo Yoga â Commerce HQ encompass both the retail sale of meticulously designed activewear and the provision of expertly led yoga and fitness classes. The retail aspect focuses on creating a curated collection of apparel that prioritizes comfort, performance, and aesthetic appeal, catering to a discerning clientele. The studio component offers a diverse range of classes, from restorative yoga and vinyasa flow to HIIT and meditation, all designed to enhance physical and mental wellbeing. The combination allows participants a complete experience centered around a healthy lifestyle.

Location and Accessibility

The Commerce HQâs strategic location in Los Angeles is a key factor in its success. Situated at 6687 Flotilla St, it benefits from proximity to other trendy areas and easy access via major roadways. The space itself is designed to be both inviting and inspiring, reflecting Alo Yoga's brand identity. Parking is available in the surrounding area, though it can be competitive during peak hours. Public transportation options are also readily available, making it a convenient destination for individuals across the city.

Payment Options and Amenities

Alo Yoga â Commerce HQ prioritizes customer convenience by accepting a variety of payment methods. Customers can utilize credit cards, debit cards, and even NFC mobile payments for seamless transactions. The store and studio are equipped with modern amenities to enhance the overall experience, including complimentary Wi-Fi, changing rooms, and showers for those participating in classes. The staff is well-trained and equipped to assist customers with any inquiries or needs.

Customer Opinions and Reviews

As of today, Alo Yoga â Commerce HQ has garnered 24 reviews on Google My Business, providing valuable insights into the customer experience. The average opinion currently stands at 2.8 out of 5 stars. While the overall rating suggests areas for improvement, many reviews highlight the quality of the apparel and the enthusiasm of the instructors. Some common themes emerging from the feedback include comments regarding the high prices, occasional scheduling conflicts, and the overall atmosphere of the space. However, numerous customers consistently praise the stylish designs of the clothing and the knowledgeable staff.

Aspect	Positive Feedback	Negative Feedback
Apparel	High-quality materials, stylish designs, comfortable fit	Expensive
Classes	Experienced instructors, diverse class offerings	Scheduling conflicts, crowded classes
Atmosphere	Inviting and inspiring, positive energy	Can be overwhelming

Additional Points of Interest

Website: aloyoga.com â Provides detailed information on classes, apparel, and events.
Phone: 8557933100 â For inquiries and class reservations.
Social Media: Alo Yoga maintains an active presence on platforms like Instagram and Facebook, offering a glimpse into the brandâs culture and latest offerings.

In conclusion, Alo Yoga â Commerce HQ represents a significant destination for individuals interested in premium yoga apparel and a curated fitness experience. While customer feedback indicates areas for potential refinement, the brandâs commitment to quality, style, and community is evident. Its central location and convenient payment options further enhance its appeal. For those seeking a holistic approach to wellness, a visit to Alo Yoga â Commerce HQ is certainly worth considering. The combination of a retail store and a dedicated studio creates a unique and engaging environment that caters to a broad range of fitness enthusiasts.

👍 Reviews of Alo Yoga - Commerce HQ

Alo Yoga - Commerce HQ - Los Angeles, California

Tolga T.

1/5

DO NOT BUY FROM ALO YOGA!
Our experience with this company has been absolutely terrible. We purchased a pair of yoga pants online, and they didn’t fit. Their policy claims you can return or exchange items online, but that’s a complete lie. We tried both options, and they refused to process the return.

To make matters worse, we went to their store for help, and their customer service was horrible. They stated they don’t carry the product we bought and insisted they don’t allow returns or exchanges. The staff was rude and dismissive, making an already frustrating situation even worse.

This company clearly doesn’t value its customers or stand by its products. Save yourself the trouble and money—do NOT buy anything from Alo Yoga!

Clearly I've tried all methods, and their policy says it is returnable but they BLOCK you from returning online (screenshot attached) and store says they dont even carry the item we purchase online and states, they dont take returns OR exchanges.

Mary M.

1/5

What happened to Alo? Quality keeps getting worse, customer service is terrible. They hardly speak English, they put you on hold forever, they’re not able to solve minor issues. Shein and Temu have way better quality than you giys

Melody K.

1/5

Possibly one of the worst customer service experiences. Very unfortunate as an avid loyal customer

Ian W.

1/5

I purchased a jacket from Alo and before I even received the jacket it was stolen from the shipper. Alo still refuses to refund/replace the item that I never received. I had them file a claim on my behalf with FedEx and they forgot about it and never followed up with me although the representative I spoke with ensured me that I would be contacted immediately upon any changes. Now they are stating that "I waited too long" to follow up and refuse to accommodate me. I'm out $159. Terrible customer service.

Daniela F. ?. E.

5/5

I like their clothes a lot, beautiful sportswear, uniquely designed. Ordered many times and never had an issue - free shipment to Ireland by dhl in about 3 days. This one time they double shipped my order by mistake, I asked the customer service how I'd go about returning the extra order (I wasn't double charged) and they said it was okay to just keep it! About 300eur of merch just like that! all in all, can't complain about anything 🙂

Pinky P.

1/5

ALO does not take ownership when something goes wrong with the shipment. I would expect them to handle their carrier's error and not pass the cost/inconvenience etc to the customer when they can't seem to manage their carrier.

All they can say is " unfortunately once the package is in the carrier's possession we must communicate via request on the customer's behalf in order to seek accommodation."

VIA THE REQUEST ON THE CUSTOMER'S BEHALF ? does that mean that its not my problem anymore once they get it out their door as long as they had your money ? Seems to suggest so.

No foreseeable future in dragging longer, I had to pay for shipping back to them for refund on a shipment due to carrier's fault.

it will always be a 5 star until this sort of issues happen to you. Note that I have spend thousands buying their stuff and this will be the LAST !

Nicole M.

1/5

Highly disappointed in how this company runs their "business". I have been trying for a WEEK to place an order online. On 9/11/17 i submitted a ticket, explaining the issues I was having on their website. Per their website, it says they will respond within ONE business day. It has now been a week and no one has even contacted me proactively regarding this issue.

My sister enjoys the clothes from this store, and I was trying to get her a birthday gift. I called on Thursday once I realized no one was going to answer my ticket. The girl told me the only thing to do was to refresh the browser..... All I was asking for was free expedited shipping to cover the delays this has caused me in getting her gift. The girl I spoke to told me that she'd talk to her manager and call me back that day or the following. She didn't call me back. Also, it's important to note that there are NEVER any "live" agents available on their chat, so don't bother trying. Has no one at the company realized that this issue with their website is losing them business?

So I call back today and a girl told me to restart my computer and try again - I explain to her my situation last week and she has to ask her manager if she can manually process my order. She said she'd call me back at 10am PST with an answer. I didn't receive a call.

Needless to say, this will be the last time I will deal with this company. I gave them literally 3 separate tries to get my business (at this point it wasn't because I wanted to give it to them) and it appears they couldn't care less.

ashley A.

1/5

Worst people ever! Extremely rude and disrespectful employees. I have never had such a horrible experience with a company. Please save your money and go to another company who respect customers and can give you a better experience. I would give -5 stars if I could. Will NEVER EVER shop with them again. Upper management is unprofessional and stuck up. Definitely have their noses turned up to people who dont fit "their vision" of fit women. I am a curvier woman and felt completely awkward when speaking with them about the fit of their clothes. So damaging to my confidence. Julia and Lillian are both the worst people to have in management. Need a lot more training in being polite and how to run customer service. I would definitely suggest Lululemon instead!!!! More options and better representation of their company. AMAZING customer service. They should train the Alo agents on how to do exceptional customer service.