Urgent Care of Stuttgart - Stuttgart, Arkansas

Shintega Giles

I would have given this place zero stars, but I had to give at least one to leave a review. I visited this facility on Monday because, as an asthmatic, I was experiencing shortness of breath and wheezing despite using my asthma medications. I also informed them about this upfront. I had developed post-nasal drip on Saturday and took a COVID test, which came back negative.

Long story short, I provided Ashton, the receptionist, with my ID and insurance. She verified it and informed me that I hadn’t met my deductible, which I was already aware of and acknowledged. She then asked how I intended to pay, and I handed her my CareCredit card. She manually entered the information, but the transaction declined twice. I asked if they had a card reader, thinking there might be an error with manual entry. After the third decline, I asked if I paid cash, would I be able to receive a credit from CareCredit later. She said no.

I left to contact CareCredit, who informed me that Stuttgart Urgent Care doesn’t accept CareCredit. I went back inside and asked Ashton why she didn't just tell me this from the beginning. She then told me to leave because I was being rude. How do you tell a sick person to leave a doctor’s office over a personal issue?

I had to drive to Little Rock to be seen. We all have bad days, but when you work in healthcare, it doesn’t matter if you’re the valet or the doctor—patients need compassion and empathy. This world is lacking love, compassion, empathy, care, and consideration more and more every day.

Candace and Bobby George

Very nice staff and the doctor was very helpful with understanding what nerve conduction test ...Urgent Care is very efficient service...In and out no long wait

Austin Faunce

Took my GF here for severe back pain, she was told after they looked at her she should just go to the ER instead because they can’t help her. Now I owe the ER money AND them who didn’t help her at all, and they’re harassing me over their bill while it’s barely been a month since then. I never would have agreed to the up front fees they have IF THEY CANT EVEN HELP YOU ‍♂️ paid to get told to go somewhere else. Make it make sense.

Danielle Hart

Fast and convenient! The staff is great and I’m always in and out within 30 mins. I’ve never been to this clinic and had to wait more than 5 minutes to be seen. Definitely recommend for someone that doesn’t have hours to waste at the Medical Clinic.

Chris Dawson

First trip was fine. Second trip, the office manager Leslie was rude and smug over a bill that was already paid, the nurse practitioner Katie gave me expired samples and didn't even know the medicine she gave me. She claimed it was an inhaled steroid but was actually non steroidal. When I called back the next morning asking why I was given 3 month expired meds, I was told "we have lots of expired stuff and give them out as samples and use them in the clinic. ".

Joshua Parham

The staff here, especially the medical professionals are caring and good listeners. They want you to get well as quick as possible, and are willing to do what they can to make that happen.

Bri Wilbert

Quick and the doctor there actually cares about her patients!!! I always stop here before the hospital lol

Andrew Wright

It’s always quick and easy to get in and be seen here, plus the staff is great.