Valley Wellness Center - Allentown, Pennsylvania

David C.

Nice pool, and decent facilities. Could be so so much better. Their cleaners do a very poor job on cleanliness and seem fixated on pressure washing the poolside shower area. However, the shower stalls are really mouldy and dirty and no attempt seems to made to deal with that. Shower stalls and drains are constantly covered human hair that never gets removed. The soap and shampoo units are more frequently empty than full. The Nazareth YMCA did a much better job on cleanliness. For the pricing, the lack of cleanliness is appalling. Providing feedback is not welcomed at reception. A suggestion for management is to make it easy to provide feedback via a system where members can provide it easily and see actions being taken to rectify the issues. Not sure if it is lack of training, extremely low standards or just indifference. It should be fixed. Some front desk personnel can be rude and not helpful. Customer service training needed or switch them out. Again, compare to the Nazareth YMCA, performance is very poor.

Really U.

It is a beautiful and wonderful place to the right people. Upon entry, we are impressed with the building, the parking lot and the service desk and the very spacious lobby. Everything gives the aurora of a resort. the basketball court is NICE and clean. The bathrooms and family change rooms are nice. We did not try the machines. The drawback for us is the swimming pool. The room and water temperature is too not for training. For kids to play, there is no lifeguard on duty. Every piece of metal in the swimming area is rusty. The good part is that there are bicycles in the water for people to ride. Then i realized that it is called “Wellness Center”. Maybe it is meant for people to do therapy or recover or hang out. I hope the center could survive and prosper. I do not think it is for serious swimmers. but if you are close by, this center offers a lot of warmth and comfort and niceties like a Florida resort.

Anyeri E.

Ive visited hundreds of gyms throughout the US and I really want to give this place 5 stars cuz it has potential but honestly for the money you spend (at least $80/month for a membership) it falls short. Ive been coming here for a few months now and this is what Ive observed:

They dont give you towels but looks like at one point they did. The women’s bathroom doesn’t look like they’re cleaned regularly. Theres always hair in the shower drainer.

They make you pay for a small cup of some cheap coffee. 🙄

For the all the space they have, they don’t have alot of weight training machines which is the biggest let down. Ive seen way more machines at Planet Fitness. They have a ton of cardio machines and most of them are not even used.

And my last least favorite thing is the lack of friendliness of the first desk staff. They barely greet when you walk in. And I’ve experienced rudeness from the one front desk employee.

Honestly if it wasnt for the steam room/sauna/hot tub/pools and the activities they do for kids, I wouldn’t come here.

Coleen J.

My husband and I have been going for a couple of years now. We have no issues. It is clean, friendly people.

I would and do recommend this gym! They offer lots of different classes, many different types of work out equipment, etc.

meghana K.

We went here for our friend's daughter birthday party. It was a pool party and it was lot of fun for all the kids. This place is neat and clean and the staff is very helpful and enthusiastic. They have gym n other facilities like indoor and outdoor pool, spa, basketball court etc. Definitely recommend this place.

Pete N.

We just started our membership this week. So far, it seems pretty nice. It's a bit more pricy than regular box gyms, but they have 2 indoor pools, an outdoor pool for the summer, hot tub, sauna and steam room. Plus a basketball court, pickle ball, a golf simulator(extra $), amongst other amenities.

Secil S.

I love Valley Wellness center. The outdoor pool is usually pretty full during weekends, I prefer indoor pool for swimming.

Sauna and locker rooms are clean and well maintained

Dustin C.

Very nice facility. It is worth the monthly dues if you use it for more then just a quick workout. Everything is always clean. Most staff members are nice. Luther is the facility cleaner and is a 5 star guy. Ive forgotten some things behind a few times and instead of being thrown away or stolen, they were put at the front desk. It is cashless so you would need to use a card or your account but who wants cash and change on them at the gym anyway. Cafe has some good energy drink choices and is very convenient.