Pulse Premier Fitness - Hot Springs, Arkansas

John Brock

Don't understand why it is so hard to cancel mine and my wife's membership, and yes we have been a member for over a year. I have called numerous times and emailed with someone constantly telling me that I have been canceled and will no longer be charged, but yet I am still getting charged for monthly fees and the annual fee and we have both not checked in since June.

Tracy Rogers

Clean and very well kept! Amazing staff! Very Knowledgeable and willing to help in any situation

Blakley Bradley

This place is a joke. It’s never clean. The tanning beds are always down. The hydro message bed is permanently broken. Had my ear buds stolen & management just said, “This was the 3rd pair reported in a week”. I’ve seen couples go into the tanning beds together. I’ve watched management allow clients to tan back to back. In addition to members vaping in the gym, I’ve also seen members bring non-paying patrons with them to workout, which is just unsafe. Do yourself a favor & pay the extra money at Planet Fitness.

Tyler Zander

Do not give your money to this place. Staff is extremely rude. My friend came in with me 20 minutes before they were set to close to get signed up for a membership, the guy at the counter looked at him and before my friend said a word, said “what?” then when he asked to sign up for a membership, the guy told him he had to come back during staffed hours, we told him we thought staffed hours were until 8pm. When we asked what staffed hours were he told us to google it because he wasn’t sure… On top of that, my wife and I went to cancel our memberships, and of course they give you the run around. What started with a phone call turned into a 30 minute wait just to be told I had to send a simple email. 30 minutes of my time wasted when all I had to do was send an email. When my wife called to cancel her membership, she was told she had to set up an account and fill out a form through some website they sent her to. I had her go ahead and fill the form out but I also had her send the same email that I was told to send. The form she filled out must not have mattered because we never heard anything back about that. But, the email I had her send was responded to. They tried to tell her she had to buy out her contract, which she should not have had to do that since we had been with that gym for over a year and were told we were on a month-to-month contract after the year was up. Needless to say, she spent well over an hour getting her cancellation finally situated… Please, do not waste your time or money with this company or terrible staff.

kyler henderson

Honestly... Best gym around! The staff are great and very accommodating! The equipment is always clean and well kept too! I don't feel judged or intimidated to work out here and love the overall atmosphere! Can't recommend this place enough!!! 10/10 Would lift again! ?

Honesty Love

Honestly things place needs to step it up and can do a lot better
1. Dirty clear shower curtains
2.shower curtains broken and falling
3.ice cold showers no hot water

This place only has two showers, so why is it so hard to have hot running water and stable shower curtains that will not fall

I expect way better and so much more for a $50 start up fee then

I also don’t like for the $7 a month they still charge $40 dollars very misleading advertising

Brian Rose

This is now the only 24 hour gym in town. Could use more equipment, however it's still a good gym. Reason for 3 stars is the accounting department...

Hannah Duncan

The absolute best gym! The 24 access works well with my schedule. The front desk is very nice & helpful. Definitely recommend this place to everyone!